Navidium Shipping Protection
Regular price
$2.00
- Ships Next Business Day From Sydney & Melbourne
- Automatic Warranty Included
What Our Customers Say
Based On 1035 Verified ReviewsCats love it so thanks very much. I can monitor exactly how much they are drinking now.
I have one cat that has never been a big user of my traditional cat scratching trees, however she LOVES these, and uses them all the time. They are a bit messy, but she has stopped scratching our new recliners, so the mess is a small price to pay.
Really happy with purchase
Both my dogs love the bed.
Very dodgy instructions
Dogs and cat think they’re great.
I bought this for my rabbit and he loves it so much
Perfect for my growing puppy
Our kittens love their tree. It took a few days for acknowledgement of tree and tracking number and after three emails I was informed the tree would be on its way. We were amazed at how compact the box was packed. Well done to the packers. Many thanks for the well made product
Can you please confirm this i have not received my order yet
Awesome
We were pleasantly surprised when our cat started using the Corrugated Cardboard Scratching Post. She loves the texture and it's protecting our new lounge suite.
It's brilliant, neat and meets my requirements perfectly. Plus great customer back up service from Jenny. Thank you.
Navidium Shipping Protection
Exactly as pictured. Great tree
Related Products
They took too long to deliver and they didn't even come with the right order too much back and forth just to cancel and get my money back.
The gentleman i spoke to was helpful and he sorted it all out after a month of the purchase which was much appreciated
Hi Zaineb
We apologize for the inconvenience caused by the delay and mix-up with your order. We've taken action to address the issue with the courier and supplier. We're glad our representative could assist you in resolving it, though we regret it took longer than expected. Your feedback is important to us, and we're committed to improving our services. If you need further assistance, please let us know.
Kind Regards
Direct To Pet Team
The product is ok. Very bad experience after ordering where you get a very dodgy looking email about requiring extra payment for shipping.
Hi Zachary
Thank you for taking the time to share your feedback with us. We sincerely apologise for any inconvenience you experienced with the post-order process.
We understand that the email you received regarding additional postage may have seemed unusual, and we apologise for any confusion it may have caused. As clearly stated in the product description, additional postage may be required based on the delivery postcode due to the weight of the product. Our intention is to ensure transparent communication about any potential extra costs associated with shipping.
We genuinely value your input, and we'll use your feedback to improve our communication and make the overall shopping experience better for our customers.
Kind Regards
Direct To Pet Team
Product quickly went rusty, maybe use screws that don’t rust !
Hi There
Thank you for taking the time to share your feedback with us. We sincerely apologise for any inconvenience you've experienced with our product.
We're committed to ensuring the satisfaction of our customers, and we'd like to address your concerns promptly. This product may be eligible for warranty. Our customer service team will contact you
Kind Regards
Direct To Pet Team
Navidium Shipping Protection
Hi Elichia
We greatly appreciate you taking the time to leave a 5-star rating for our 100cm Cat Tree! Your positive feedback is truly encouraging and means a lot to us.
We're thrilled to know that the cat tree has met your expectations. If you ever have any comments, suggestions, or if there's anything specific you love about the product, please feel free to share your thoughts with us. We're always eager to hear from our satisfied customers.
Thank you once again for choosing our product. If there's anything we can do to enhance your experience further, please don't hesitate to reach out. We look forward to serving you and your furry friend again in the future!
Kind Regards
Direct To Pet Team
Waste of money really
Hi Montanna
We're genuinely sorry to hear that you're disappointed with both the Navidium Shipping Protection & Dog & Cat Soft Sofa, and we appreciate you bringing your concerns to our attention. We noticed that you've shared similar feedback on other review sites, expressing issues with product quality and difficulty in assembly.
We're here to help, and we truly value your feedback. However, it's disheartening to learn that you haven't reached out to us directly before posting your reviews. We're committed to resolving any concerns you may have, and without your contact, it makes it challenging for us to address the specific issues you're facing.
Please consider reaching out to our customer support team. We want to understand your experience better and work towards a resolution. Your satisfaction is our priority, and we're eager to assist you.
We look forward to the opportunity to make things right.
Best regards,
Direct To Pet Team
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